Submit your questions anytime! Virtual support hours are Mondays-Saturdays, 10 am-6 pm, and Sundays, 2-6 pm. We strive to respond to you within 24 hours.

Get answers to your questions, tell us what you think

Call 708.383.8200

  • Press 0 to speak to a supervisor during open building hours (Mondays-Saturdays, 10 am-6 pm).
  • Press 1 for computer reservations, technical assistance, adult non-fiction, and reference questions.
  • Press 2 for questions about adult and teen fiction, music, movies, and reader’s advisory.
  • Press 3 for children’s services.
  • Press 4 for current building hours.
  • Press 8 to leave a voicemail.

Fax 708.697.6917

Want to change your Personal Identification Number (PIN)?

Usually the last four digits of an account’s primary phone number, you may change your PIN after you log into your account. Here’s how:

  1. In the “Personal Information” tab, click “Change PIN.”
  2. Enter your current PIN (the last four digits of your primary phone number).
  3. Enter your desired new PIN.
  4. Confirm your new PIN by entering it again.
  5. Click “Update.”

Your new PIN should now be saved. PINs can also be reset by clicking Forgot My PIN from the catalog login screen. Please note: to protect patron privacy, library staff can remotely reset a PIN (so you can change it) but cannot share a PIN over the phone or via email.

Can’t find an item?

Ask us to find or purchase materials not in the catalog. Any Oak Park resident with a valid library card can make a request. Learn more about making a request »

Have questions about ebooks, digital audiobooks, streaming movies or music?

Check out online help by service or scroll up and ask us using this online form.

Need a reading recommendation?

Ask our Read to Order team, an online service offering custom reading recommendations »

Library leadership

Library trustees

News media contacts

Social media

Let’s connect via Facebook, Instagram, Twitter, and YouTube. All of the library’s social media channels are intended to help users engage with the Oak Park Public Library community. We encourage everyone to share thoughts and ideas. We reserve the right to remove individual posts and posters who include:

  • Spam, including endorsements or requests for financial support
  • Off­‐topic comments
  • Profanity
  • Personal attacks

Photos & videos

The library has a photography and video policy as well as this language posted in all meeting spaces and on promotional materials: “Library visitors are often photographed and/or recorded for promotional purposes. Please let us know if you prefer not to be photographed or recorded.”

Oak Park government agencies, calendars &

The library is one of six government agencies serving Oak Park. For news and events from the other five agencies, click the links below. You also can choose to sign up for, a free website and mobile app that puts all Oak Park events onto one online calendar. With Burbio, you can create a personalized event feed and sync events to your iOS or Google calendars. You also can choose to receive notifications if events change. Sign up at or download the free iOS or Android app and follow the calendars of the Oak Park organizations that most interest you. If you are involved in a group or organization and want to add your events on Burbio, contact

Stay current on news and new arrivals.